CRM Consulting Services India - CRM is a customer-oriented feature with service response based on client input, one-to-one solutions to customers' needs, direct online communications with customer and customer service centers that are aim to help customers solve their problems. A company sells its product to a consumer and then supports it. So the consumer remains always happy with the product and the corporation; knowing that this leads to that consumer becoming an ambassador for the company, the brand and the product. Also, so that consumer will purchase product again from that company. It is very easy to build future sales with people that have already purchased your product and services like it than to spend your capital and energy enticing others who have never bought from you at all to make a purchase with you/ company. A satisfied consumer buys from you again, again and again.